Cancellation & Refund Policy
Last updated: July 01, 2025
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
7-Day Return
Cancel your order within 7 days without giving any reason
14-Day Refund
Get your money back within 14 days of return confirmation
Original Packaging
Items must be in original packaging for returns
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Woodotale Furniture Makers Pvt Ltd, Thuba Chowrangee, Near Taki Gopal Mandir, North 24 Parganas, West Bengal, 743429.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Woodotale Furniture Makers Pvt Ltd, accessible from https://www.woodotale.in/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
7-Day Cancellation Period
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
Contact Methods:
Refund Timeline: We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
Eligible Returns
In order for the Goods to be eligible for a return, please make sure that:
Non-Returnable Items
The following Goods cannot be returned:
Discretionary Returns: We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Sale Items: Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
Return Address
You should send the Goods at the following address:
Woodotale Furniture Makers Pvt Ltd
Thuba Chowrangee, Near Taki Gopal Mandir
North 24 Parganas, West Bengal, 743429
Important Notice
You are responsible for the cost and risk of returning the Goods to Us.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
Gift Returns - Direct Delivery
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
Gift Returns - Giver Delivery
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.